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At Little Beach Bums, we take two things very seriously: surfing etiquette, and protecting the privacy of our customers.

In order to interact with us, use our services, or buy our products, you may need to provide some personal information to us. This Privacy Policy explains why this is so, how we use the personal information that you provide, and how we keep that information safe.

This Policy is subject to any terms and conditions that may apply to our services, products or offers from time to time.

This Policy may be amended from time to time. When an amendment is made, we will post a revised version of the Policy on our website.


The meaning of personal information

In this Privacy Policy, personal information means any information that reveals someone’s identity, or from which someone can reasonably be identified. Personal information includes:

  • Your name
  • Your billing and home addresses
  • Your phone number and email address
  • Your credit card details


Why we collect personal information & how we use it

We collect personal information primarily so that we can provide our products and services to you. For instance, we may collect your home address so that our friendly drivers know to which doorstep your freshly laundered nappies should be delivered!

Some of the other purposes for which we collect personal information are:

  • Responding to enquiries, feedback or complaints;
  • Processing orders;
  • Notifying customers of changes to delivery dates or times;
  • Promoting our products and services; and
  • Complying with legal and regulatory requirements.

When we collect personal information, we endeavour to let you know why we are doing so, and how we intend to use that information.


How we collect personal information

There are a number of forms on our website that are designed to collect information, including some personal information, from you. These include:

  • The Join Our Tribe form;
  • The Contact Us form; and
  • The Checkout

We may also collect personal information when you provide it to us face-to-face, over the phone, or by email. We may store any personal information that you provide in accordance with the section of this Policy on how we protect personal information.

Whether or not you provide personal information to us is entirely up to you, but we may not be able to provide our services or products to you without it.


How we protect personal information

The security of personal information is very important to Little Beach Bums. We take all reasonable precautions to protect the personal information that we hold from misuse, loss, unauthorised access, modification or disclosure. This includes using reputable third party payment processing (ie Paypal) to process credit card payments so that we do not store credit card details. Our site also has SSL installed – a standard security technology for establishing an encrypted link between a web server and a browser.  This link ensures that all data passed between the web server and browser remains private.


How we collect other information

When you visit our website, we may collect information other than personal information. This may happen even if you are only browsing. But rest assured, we will only ever use this information in an anonymous and aggregated form. Information of this type may include:

  • Your server’s IP address (an identifier unique to the device that you use to surf the web);
  • Your browser and operating system details;
  • The date, time and duration of your visit;
  • The URL of the last website you visited; and
  • Information about your visit, such as which pages you viewed.


Cookies and website analytics

A cookie is a small piece of data created by a website and stored by your web browser. Cookies make it possible for a website to keep track of your actions and preferences over time. Our website is configured to use cookies to make your visit more enjoyable, but you do not need to accept cookies to use our website.


Links to third party websites

This website may contain links to websites owned or operated by third parties. We take no responsibility for the privacy practices or content of such websites. Please click with caution, and read the privacy policies of any such websites carefully.

Our website also incorporates interfaces to certain social media websites, including Facebook, Instagram and Tumblr. Before using these interfaces, please read the privacy policy of those websites carefully.


Contact information

If you have any queries or concerns about anything you have read in this Policy, please do not hesitate to contact us ([email protected]).


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